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Shipping & Delivery

The delivery of the products will be done through Fedex. Depending upon the region you live in the shipping rate will be calculated. Shipping rates are totally based “per pound” ordered and the shipping option you choose after adding the items to the cart. Once the items are added to the cart the prices for different items will be displayed. The total shipping charge for the order will be displayed on the last page of the order form, before you submit your order.

Returns & Replacements

  • Items must be in new condition
  • Items must be in original packing and accessories
  • Number of days after which the items can be returned is restricted to two weeks after the delivery of the items
  • Products can be returned after the first use and no later than that.
  • Products must be in original package
  • Products cannot be returned without a valid reason. They can be returned if they do not meet the expected level of quality. (Eg: opened packages, expired products or products that are not cleaned)
  • Products without any damage will not be accepted for return or exchange. By Damage we mean- expired products, opened packets, spoilt food items can be returned.
  • Perishable items cannot be returned/ exchanged eg: Baby formula cannot be returned. For any further information contact our customer service department

Privacy

Please review the Namaste plaza Privacy Policy for information on the privacy practices of the Namaste Plaza Web site.

Security

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password. The Namaste plaza Web site may only be used for lawful purposes. Activities including, but not limited to, tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Ordering

To place an order, simply create an account for yourself by logging in to https://www.namasteplaza.com/customer/account/login/. Browse through the web store and make use of the filters for all categories to find for products you need. Add the products you want to the cart and proceed to checkout.

Updating account information

You can update your account information by clicking on "My Account" tab on the right side top of the home page.

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